Robust and scalable
Technology Platform
Our technology has been designed from the ground up to support the customers of major brands all over the world, delivering sophisticated legal services at high volume
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How Epoq’s document preparation works
To create a legal document, our technology takes users through an interactive, step-by-step questionnaire that interviews them in just the same way an attorney would.
Pre-programmed intelligence drafts and customizes the document in real time, inserting, removing and tailoring clauses to produce a high quality, personalized legal document.
We achieve this through our A.I. engine, Rapidocs®.
Trusted by law firms and legal publishers
Over 1m legal documents are created using Rapidocs every year. These include everything from wills and powers of attorney, to construction contracts, commercial leases and consultancy agreements.
Our technology is so robust that it is used by law firms and legal publishers for their clients.
Full reporting and
customer insights
Our platform includes a secure reporting tool allowing partners to run reports on how their customers interact with the platform, including registrations, logins, documents created, customer support and payments or legal support.
Reports can also be automated or programmatically imported into partners’ systems.
Robust and well-documented API
Our API allows our partners to customize workflows to best suit their needs. Common customizations include offering alternative customer access methods, including a single sign-on system, pre-populating documents with customer information or automatically extracting management information.
The system is well documented and we provide full training and support as part of our ongoing partner support program.
Back-office management
Our back-office application is designed for customer service teams and attorneys to interact securely with customers, including the review and drafting of legal documents on customers' behalf.
All interactions between the customer, the legal services website and attorneys are tracked and can be included in reports.
The system has various user group levels, so it can be adapted to different workflows.
Security
Our platform is based on a secure, market-leading AWS based solution with independent location failover. It has been built to pass security due-diligence tests and is routinely penetration tested by third party providers.
We have never had any system breach in the 25+ years we’ve been trading and continually adapt to match or exceed industry standards.
